Managing knowledge base data sources
You can manage your knowledge base's data sources and files from the source table in Summary.
In the source table, you can:
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Edit connection configurations to include or exclude files.
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Remove connections from the KB.
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Remove files from a connection.
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Restore files from a connection.
You can also index sources in the source table. For more information, see Indexing knowledge base data sources.
Editing data source configurations
In the hierarchical view, you can edit the data source connections. You can:
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Change the files included by your manual selection.
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Change the dynamic rules used to select files.
You cannot change the type of selection used by a connection. If you want to switch to a manual or dynamic selection, you must add the files again, using the new selection type.
Do the following:
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In the hierarchical view, click
> Edit configuration on a connection. -
Edit your selections.
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Click Save.
Removing connections
You can remove data source connections from your knowledge bases. Removing a connection removes all files from that connection.
Do the following:
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In the hierarchical view, click
> Remove connection on a connection.Alternatively, select the connections you want to remove and select Remove from knowledge base.
Removing files
You can remove individual files from your connection. Removed files are deleted when the connection is next indexed.
Do the following:
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In the flat file view, click
> Remove file on the file.Alternatively, select the files you want to remove and select Remove from knowledge base.
Restoring files
You can restore removed files before they are deleted in the next indexing.
Do the following:
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In the flat file view, click
> Restore file on a removed file.Alternatively, select the files want to restore and select Restore selected items.