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Managing knowledge bases

You can manage knowledge bases from the catalog. You can:

  • Add knowledge bases to collections

  • Move knowledge bases between spaces

  • Change knowledge bases' name, description, or tags

  • Delete knowledge bases

Adding knowledge bases to collections

Collections allow you to group related content together. For more information, see Collections.

  1. In the catalog, click More actions on a knowledge base.

  2. Select Add to collection.

  3. Select a collection or create a new collection.

  4. Click Done.

Sharing knowledge bases

You can share a knowledge base by inviting a user, group, or everyone in your tenant to the space where it is stored.

  1. In the catalog, click More on the item to be shared and select Share.

  2. Search for users or groups by name or email address.

  3. Select space permissions for the users or groups.

  4. Or, select permissions for Anyone at <your tenant name> from the dropdown list.

  5. Click Done.

The users receive access to the shared item and all other content in the space.

Moving knowledge bases

  1. In the catalog, click More actions on a knowledge base.

  2. Select Move.

  3. Under Space, select a destination space.

  4. Click Move.

Changing knowledge base details

  1. In the catalog, click More actions on a knowledge base.

  2. Select Rename.

  3. After Name, enter a new name.

  4. After Description, enter a new description.

  5. After Tags, add tags.

  6. Click Done.

Deleting knowledge bases

  1. In the catalog, click More actions on a knowledge base.

  2. Select Delete.

  3. Click Delete.

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